Last Updated: January 1, 2025
Family Academy (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (family-academy.org) or use our services (collectively, the “Service”). By using the Service, you consent to the practices described in this Privacy Policy.
1. Information We Collect
Personal Information
We may collect personal information that can identify you directly or indirectly, such as:
- Name
- Email address
- Phone number
- Mailing address
- Payment details (e.g., bank or credit card information for purchases)
- Usage data (e.g., IP address, browser type, pages visited, device identifiers)
Non-Personal Information
We may collect non-identifiable information, such as:
- Browser and device information
- Aggregate website usage statistics
2. How We Collect Information
Information You Provide
We collect information directly from you when you:
- Register for an account
- Contact us or submit inquiries
- Make a purchase or donation
- Subscribe to newsletters or updates
Information Collected Automatically
When you access the Service, we may automatically collect certain data using cookies, tracking technologies, or log files. This data includes:
- Device information (e.g., IP address, operating system)
- Website interaction data
- Geographic location (if enabled)
Cookies
Cookies are small text files stored on your device to enhance your experience. You can manage cookie preferences through your browser settings. Note that disabling cookies may impact certain features of the Service.
3. How We Use Your Information
We may use your information for the following purposes:
- Service Delivery: To provide, maintain, and improve the Service.
- Account Management: To manage your registration and account.
- Customer Support: To respond to inquiries or resolve issues.
- Marketing Communications: To send newsletters, promotions, or updates if you have opted in.
- Transaction Processing: To process payments for purchases or donations.
- Legal Compliance: To comply with applicable laws and regulations.
4. Sharing Your Information
We may share your information with:
- Service Providers: Trusted third-party vendors who assist us in delivering the Service (e.g., payment processors, hosting providers).
- Affiliates: Entities under common ownership or control, subject to this Privacy Policy.
- Legal Authorities: To comply with legal obligations or protect our rights.
- Business Transfers: As part of a merger, acquisition, or sale of assets.
We do not sell your personal information to third parties.
5. Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill the purposes for which it was collected.
- Comply with legal obligations.
- Resolve disputes.
- Enforce our agreements.
6. Data Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to safeguard your information, we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access your personal information.
- Correct inaccuracies in your data.
- Request deletion of your data.
- Restrict or object to processing.
- Withdraw consent at any time.
To exercise these rights, please contact us at info@family-academy.org.
8. Children’s Privacy
Our Service is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected such data, we will promptly delete it. For users aged 13-18, additional parental consent may be required in certain jurisdictions.
9. Third-Party Links
The Service may contain links to external websites or services. We are not responsible for the privacy practices of third-party sites. Please review their privacy policies before sharing your information.
10. California Privacy Rights (CCPA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
- Know what personal data we collect and how it is used.
- Request access to and deletion of your personal information.
- Opt out of the sale of personal data (we do not sell personal data).
To exercise your rights, contact us at info@family-academy.org.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date. Continued use of the Service after changes are made constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Family Academy
PO Box 157
Arlington, WA 98223
(866) 879-8919